At Skin Type Solutions we are dedicated to providing you optimal skin health. If you are not completely satisfied with your purchase for any reason, please contact our Customer Service team and we will provide a full refund for merchandise returned within 30 days of the purchase date. Please note all returns must be in their original packaging. Returned products may not be altered and must contain over 50% of the product. Empty or nearly empty containers cannot be accepted for refund or exchange. We reserve the right to deny the return or issue a store credit if the item is not returned with original packaging. A printable Return/Exchange form will be provided, and the credit will be issued to your original payment method. If your original payment method is no longer valid or has passed its expiration date, we are only able to issue a refund in the form of a store credit. Please allow up to two weeks for the return to be processed. Any original shipping fees are non-refundable. We are not responsible for return packages that may be lost or damaged in transit; we recommend you retain your shipping receipt for proof.
If you have any questions about your order or your skin type regimen, please do not hesitate to contact us. Click for Support or email us firstname.lastname@example.org and we will do our best to assist you.
Skin Type Solutions reserves the right to change and update this return policy at any time.
Returning Your Product:
- Contact Customer Service at support or email us email@example.com
- Once authorized, you will be sent a return label by email
- Ship your return using the pre-addressed shipping label
Your will receive an email confirmation once your return or exchange has been processed. Please allow up to two weeks for the return to be processed.
Current Version: 04/07/2021